Photo-based communication between dispatchers and field personnel. Easily shareable and certified.
1 Milion+
1M+
Cases captured by our satisfied customers
Venzeo™ assists waste collecting organizations:
Heavy Bin
Damaged Bin
Inappropriate waste
Unaccessible Point
Locked Bin
Overloaded Bin
Potential insurance fraud
Unaccessible Point
Unloaded bin
Overloaded bin
Again overloaded bin
Damaged Bin
Vehicle Failure
Venzeo™ Certificate
Share reports via link
Interactive map widget
Venzeo™ system
is both a mobile and computer application designed to digitise processes and safeguard your reputation. It streamlines communication between field workers and office workers. Reports can be shared with your customers.
Implementing Venzeo™ results in a well-organized database that is easy to share and includes:
- photo documentation of each situation.
- categorized historical customer data.
- timestamps for records
- notes, addresses, and other optional information
Venzeo™ enables you to resolve situations in the field faster, more efficiently, and to all parties’ satisfaction.
How Venzeo™ works?
Firstly
Report in few seconds
Field workers captures photo documentation and categorize the situation using the Venzeo™ mobile app, all in less than 10 seconds.
Secondly
Instant report availability
Using the Venzeo™ web app, dispatch and other designated departments can view the recording and promptly react to the situation.
This enables them to swiftly address customer complaints, update invoices, relay the complaint to mechanics to order necessary parts, or inform the city police for easier location of obstructing vehicles.
What are the benefits of Venzeo for our customers?
Dispatch team
The team precisely defines the rules for record creation, maximizing the benefits of photo documentation and essential field situation information. The categorized data allows for swift searches, completed in mere seconds. Additionally, these records pinpoint trouble areas and serve as a valuable tool for training new employees.
Customer support
They receive real-time data on uncollected waste and the associated reasons the moment it's recorded. This allows them to promptly address queries or complaints from customers who might call shortly after the waste vehicle departs. As a result, they reduce the number of unwarranted complaints from profiteers who take advantage of the organization's inability to effectively defend against their complaints.
Sales team
Utilizes records as evidence to boost sales. Specifically, if they notice a container is consistently overflowing, they can recommend increasing the waste collection frequency, leading to a potential rise in monthly revenue.
Legal team
They have access to verified evidence, encompassing certified information complete with photo documentation of the event, timestamps, location data, and verification of the mobile device capturing the footage. This results in fewer disputes with residential and business entities, a decrease in confrontations with insurance speculators, and a reduction in inquiries related to contractual penalties. Venzeo™ plays a crucial role in safeguarding the organization's reputation. Furthermore, the application meets all GDPR standards.
Field workers
Diligent garbage collectors can safeguard their reputation. With tangible evidence in hand, they can refute any claims of neglect, showcasing when a task couldn't be accomplished due to legitimate reasons.
Service centre
When an accident, damage, or vehicle breakdown is spotted in the field, they're immediately alerted via email. This rapid communication enables them to assess the situation swiftly, ensure they have the necessary inventory on hand, and subsequently minimize the repair time.
Management
They've realized more streamlined processes and automated documentation, coupled with enhanced visibility into collected data. The system even furnishes them with sample data, making the training of new employees more efficient. This adoption of cutting-edge technology has garnered praise from company owners, the general public, and appreciative customers.
Municipal police
They are equipped with a system that sends automated notifications should a carelessly parked car block a passageway or checkpoint. This includes precise location details, the address, and comprehensive photo documentation of the situation.
Mayors and municipal staff
They are furnished with reliable data in an accessible format, boosting their confidence in the local waste company's commitment to delivering top-notch services.
Easy integration
Venzeo™ seamlessly integrates with your existing systems, including vehicle monitoring, collection planning, accounting, CRM, Excel, SAP, and Salesforce.
Compatible with, among others
How did our customers begin the implementation?
Start with a Free Trial of Venzeo
To kick things off, all that’s required is a web browser and either an iOS or Android mobile device. Upon registration, the app conveniently provides sample situations and pre-configured settings.
Integration Within the Company
Initially, access was provided to a minimum of two field workers. Throughout the first week, they actively uploaded photos using the Venzeo™ mobile app.
Additionally, colleagues across various departments – including sales, operations management, technicians, and IT specialists – were invited to access the data and records. The broader the departmental involvement, the more tailored and effective the system adaptation became.
Customize Venzeo™ to your needs
The system is pre-configured based on the needs of companies in the waste management industry. It was easy to customize it to suit the requirements of each department. The application helps you to think about the following questions, among others:
- What’s the protocol when an entire street couldn’t be serviced due to a car obstructing the route?
- How frequently should the sales team monitor evidence of consistently overflowing bins to boost service orders?
- In the event of damage to a vehicle’s boarding steps, who should be informed and what detailed documentation of the damage is needed?
We understand waste management and can advise you.
Test within 14 days whether Venzeo suits your needs
Try it for freeWhy do our customers choose Venzeo™?
Bulletproof evidence through certification
Every record is sealed to ensure its authenticity. Venzeo™ thus helps to avoid any disputes by providing clear evidence.
Smart features
1. Data censorship
2. Image quality assurance
3. Interactive map integration
4. Offline Capability
5. Enhanced night photography
6. Multi-org customization
Easy to install and use
Hassle-Free Experience: Our customers value the smooth functionality, likening the application’s reliability to a Swiss watch.
The system’s dashboard is straightforward, with the added advantage of customizable features. Tailor functions such as information filters, labels, and alerts to meet your specific requirements.
The mobile app is compatible with an extensive array of Android and iOS devices.
The web application is easily accessible via any contemporary browser.
Easy updates
Long-term support from the Venzeo team
Your data is safe
What customers say about us
Test within 14 days whether Venzeo suits your needs
Try it for freeFrequently asked questions:
What is the price of the license?
A small branch with up to 10 field workers pays GBP 265 per month. The price is based on the number of users who upload field records, the number who work with them, and the optional extras you can activate.
Can I use a certified Venzeo™ record in court or during an audit?
Yes, it is evidence that contains a certified time stamp, location data with photographs that would be almost impossible to forge.
Can less experienced workers actually use the app?
Yes, every field worker of our customers has mastered it. The app is very easy to use – our customers have already captured over 1 million reports in the field using it.
We have 100,000 sites, can Venzeo handle that many?
The mobile app and server are optimized to handle millions of data. We regularly stress test the entire infrastructure to ensure the application runs smoothly and quickly in the field, even with slow connections.
Why not use other communication apps such as Whatsapp, Messenger or SAP instead of Venzeo™?
WhatsApp and Messenger clutter quickly, while systems like SAP can be overly complex. Venzeo™ offers the best of both worlds: rapid photo captures and an intuitive, stable experience without confusing errors. See our case studies to learn why customers prefer us.
Do all employees have to have the app installed?
The greatest added value occurs when all employees who are required to use the application use it. However, you can start slowly, test the app and then involve individual employees gradually.
Webinar for dispatchers and company directors
Using real-life cases, we’ll show you how Venzeo™ simplifies and digitizes processes with corporate photo documentation (and thus saves you nerves, time and money).
Of course, you can ask our specialists anything.